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An important update about COVID-19

To all our customers

Dear all,


We are going through a difficult period with the whole world committed to tackling the COVID-19 epidemic.


From the first day our company has been facing the emergency with great attention and a sense of responsibility.
The health of our collaborators and employees, the well-being of our communities and excellence in customer service are always part of Vivaticket’s absolute values and priorities.


We created an internal task force to guarantee the safety of our employees and continue the continuity of our business at the same time, and we decided to take in our worldwide branches all possible measures to counter and contain the virus spread.


However, our passion and our work does not stop thanks to the organization and technology we are able to continue to ensure assistance and closeness to all those who need it. Our internal teams are structured to be operational and reachable and we have a consolidated business continuity plan and an integrated agile work capacity that allows us to support the business even at this moment.


We are looking forward to meeting again and to be able to shake hands, we continue to be sure that everything will be fine.


Our development groups have not stopped, as well as our minds.


As soon as the situation allows, we will meet to redesign a future that allows us to make up for time and suspended business and present to the Marketplace the new features that we are developing.


We are always available by e-mail or mobile phone.


Luca Montebugnoli
Vivaticket Charmain